The 2025 Carolinas Summit served as a dynamic platform for healthcare information management professionals to explore the industry’s most pressing trends and challenges. Held with energy and enthusiasm, the event brought together thought leaders, practitioners, and innovators who shared fresh ideas, inspired collaboration, and set the tone for the year ahead.
Here are some of the key themes that emerged from this year’s summit:
Artificial intelligence was one of the most discussed topics at the summit. There was universal agreement that AI is no longer a futuristic concept; it’s a current reality reshaping how healthcare data is managed, processed, and secured.
Conversations highlighted that while AI offers immense potential from automating documentation to enhancing data analysis, it must be approached with care. With limited regulatory guidance currently in place, professionals have emphasized the importance of developing internal ethical frameworks to guide the integration of AI, ensuring that patient privacy, compliance, and data integrity are never compromised.
The call to action was clear: HIM professionals need to be proactive in understanding AI’s capabilities, risks, and limitations so they can implement it responsibly.
“Many HIM professionals are starting to realize that AI isn’t entirely new—it’s been quietly supporting their work for years. That familiarity is making it easier to embrace the next generation of AI tools with more confidence.”
– Micki Jernigan, SVP of Privacy and Compliance, Chief Privacy Officer, Genzeon
Another critical theme was the need to expand educational opportunities for the HIM profession. As healthcare technology rapidly evolves, professionals must continually upskill to stay relevant. Discussions revolved around creating more accessible pathways for advanced certifications, specialized training, and cross-disciplinary learning.
Stakeholders agreed that collaboration between educational institutions, employers, and professional associations will be key to closing the skills gap and preparing the workforce for the demands of tomorrow. Initiatives like mentorship programs, scholarship opportunities, and hands-on practicums were recognized as vital components of a future-ready HIM workforce.
"As President of SCHIMA, one of the proud organizers of the Carolinas Summit, I was delighted to kick things off on such a high note. Genzeon’s sponsorship of our opening reception made the evening memorable—their drinks were a hit and truly enjoyed by all. I also had the pleasure of presenting on AI with Micki Jernigan, which was a fantastic experience. We’re grateful for Genezon’s support and look forward to future collaborations."
– Sallie, Bissette Jara, Chief Compliance and Privacy Officer, Roper St. Francis Healthcare
There was also a strong focus on how to revitalize the HIM profession by attracting and preparing new talent. With a growing need for professionals who understand both healthcare and technology, the summit encouraged organizations to reach out to students early and demonstrate how HIM roles can offer meaningful and impactful careers.
Speakers emphasized the importance of engaging with academic programs, offering internships, and sharing success stories of recent graduates. By showing a clear path from education to employment, the industry can inspire more young professionals to enter and stay in the field.
In addition to the learning and discussion, the summit was also a wonderful opportunity to catch up with long-time customers, colleagues, and friends and to build new relationships. These connections are a testament to the strength of the HIM community and its shared commitment to excellence.
We left the Carolinas Summit energized and optimistic about the road ahead. We’re already looking forward to continuing these conversations and seeing everyone again at AHIMA25 in Minneapolis!
Read more - HCCA 2025 Key Takeaways