Latest Articles

blog, GTKY

Getting to Know You: John McKenney

Welcome to another episode of our "Getting to Know You" series, where we explore the stories of amazing individuals joining the Genzeon...

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retail, Case Study, digital engineering, crm, salesforce

Centralized Community Portal for Enhanced Efficiency and Compliance

CASE STUDY The enterprise community portal increased efficiency and compliance for the workforce by centralizing communications and...

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Beyond Bots - Remote Selling & Conversational AI Chat

The hot thing in customer service? Businesses are utilizing talking computer programs to streamline customer questions and in return earn...

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blog, HIP One, data, medicare

Why is Maintaining Medicare Star Ratings Difficult for Payers?

Exploring healthcare star ratings is like figuring out a puzzle that keeps changing. It's about understanding the small details that affect...

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retail, Case Study, digital engineering, crm

Engaging Retail Customers with Intelligent Chatbots

CASE STUDY Our client faced challenges in managing a surge in customer queries, causing delays in response times and issue resolution,...

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blog, healthcare, interoperability, HIP One, data, digital engineering, payer

Medicare Star Ratings Explained and Their Financial Impact

Star ratings serve as a critical evaluation tool for healthcare payers and providers, significantly impacting both their reputation and...

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cloud, Azure, Case Study, digital engineering, maternal care

Digital Maternity & NICU Care Management Solution​

CASE STUDY In the highly specialized field of maternal and infant health, challenges are often centered around providing integrated and...

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Case Study, digital engineering, quality engineering, quality assurance

Next Gen QA Transformation | Genzeon Case Study

CASE STUDY Consolidated siloed testing, built automation center of excellence and achieved 30% cost reduction and 80% test automation,...

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intelligent automation, Case Study, digital engineering, center of excellence

Intelligent Automation Enterprise Enablement - Center of Excellence (COE)

CASE STUDY Transformed poorly instrumented manual processes into a future-proof digital enterprise - delivering over 27% productivity...

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cloud, interoperability, Case Study, digital engineering

Digital Transformation of ROI Business

CASE STUDY Digital disruption and interoperability regulations, such as the 21st Century CURES Act, are rapidly changing the ROI landscape

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healthcare, video, Webinar, Genzeon, generative AI

Pragmatic and ROI-driven Strategies for Generative AI Initiatives in 2024

In this pre-recorded webinar, our speakers explore a pragmatic and ROI-driven approach to Gen AI initiatives in healthcare in 2024. Join...

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privacy, Genzeon, interoperability, HIP One

Breaking the Chains of Data Silos in Healthcare: HIP Clinical

In the intricate web of healthcare data, Genzeon's HIP Clinical, one module of the HIP One platform, emerges as a solution designed to...

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retail, omnichannel

Omnichannel vs. Unified Commerce in Retail: The Clear Breakdown

Are Omnichannel and Unified Commerce distinct strategies, or is one merely an evolution of the other?

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privacy, healthcare, security, Genzeon, generative AI, HIP One

Redefining Healthcare Intelligence: Building the HIP Connect Module

In the ever-evolving landscape of healthcare technology, the need for smarter, more efficient solutions has become paramount. Genzeon ...

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company news, news, venkat, ilanko

Genzeon Names Ilanko Kumaresan as President and CEO Designate

(Exton, PA – November 9, 2023) Genzeon, a leading technology solutions provider, announced today that Ilanko Kumaresan has become the...

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privacy, news, security, Genzeon, generative AI, HIP One

Genzeon Launches HIP One | Healthcare-specific Intelligence Platform

New health intelligence platform harnesses power of generative AIwhile providing built-in privacy and security controls.

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blog, healthcare, Genzeon, AI, generative AI, LLM

6 Ways ChatGPT and Generative AI Can Aid the Healthcare Industry

The latest iteration of ChatGPT has gotten people talking, and organizations are stepping up to try the generative AI’s (GenAI)...

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blog, retail, business process optimization

Retailers: It’s Time to Catch Up and Offer an Omnichannel Retail Experience

The year 2020 put the retail industry into e-commerce hyperdrive. Lockdowns sequestered consumers at home, shut down non-essential...

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healthcare, intelligent automation, process mining, Genzeon

Automation Factory: What Is It and How Can Your Organization Benefit?

Organizations are increasingly adopting automation to boost efficiency, reduce overhead, and improve accuracy—market value hit $635.24...

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