CASE STUDY

 


50%

reduction in hosting cost

40%

improved CIS security score

30%

reduction in support tickets for claim adjustment

 

Company Overview

The client company is a nationwide healthcare provider network with presence in all 50 states. Their rapid growth and data demand had outgrown their legacy on prem system.

Company Type Company Size Company Capitalization

Healthcare Provider Network

500+ Employees

 $100 M

 

Business Problem

  • Critical IT assets had reached end of life, creating a security and compliance risk.
  • Lack of central user provisioning leading to issues and lack of standardization.
  • Lack of proper backup and disaster recovery process.
  • Lack of centralized monitoring for the critical ETL jobs.

Approach

  • Genzeon brought the solution forward through strategic vision, scalability and reliability through Azure cloud roadmap
  • Leveraging Azure AD for central user provisioning.
  • Implementing monitoring for ETL jobs.
  • Establishing an entire business continuity process that included disaster recovery.
  • Created and implemented the roadmap to migrate the infrastructure to the  Azure cloud.
  • Minimized the downtime needed to switch over the business-critical services to Azure.
  • Implemented the data analytics platform in the cloud to support the demand and growth.

 

Technologies Used

2016-09-30-Microsoft-Azure-Logo[1]

 

     

 

 

Results & Outcomes

Genzeon enabled scalability for the healthcare provider network by establishing a robust analytics platform that could scale and delivered on the promise of the cloud (elasticity and reliability). Further positive business outcomes included: 

 50% reduction
in hosting cost

 

60% increase in claims repriced per month 40% Improved
CIS security score

30% reduction in support tickets for claim adjustment

Prepared and passed their HITRUST and HIPAA audit

Enabled strategic vision, scalability and reliability through Azure cloud roadmap

 

 

Genzeon