CASE STUDY
50% reduction in hosting cost |
40% improved CIS security score |
30% reduction in support tickets for claim adjustment |
Company Overview
The client company is a nationwide healthcare provider network with presence in all 50 states. Their rapid growth and data demand had outgrown their legacy on prem system.
Company Type | Company Size | Company Capitalization |
Healthcare Provider Network |
500+ Employees |
$100 M |
Business Problem
- Critical IT assets had reached end of life, creating a security and compliance risk.
- Lack of central user provisioning leading to issues and lack of standardization.
- Lack of proper backup and disaster recovery process.
- Lack of centralized monitoring for the critical ETL jobs.
Approach
- Genzeon brought the solution forward through strategic vision, scalability and reliability through Azure cloud roadmap
- Leveraging Azure AD for central user provisioning.
- Implementing monitoring for ETL jobs.
- Establishing an entire business continuity process that included disaster recovery.
- Created and implemented the roadmap to migrate the infrastructure to the Azure cloud.
- Minimized the downtime needed to switch over the business-critical services to Azure.
- Implemented the data analytics platform in the cloud to support the demand and growth.
Technologies Used
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Results & Outcomes
Genzeon enabled scalability for the healthcare provider network by establishing a robust analytics platform that could scale and delivered on the promise of the cloud (elasticity and reliability). Further positive business outcomes included:
50% reduction
|
60% increase in claims repriced per month | 40% Improved CIS security score |
30% reduction in support tickets for claim adjustment |
Prepared and passed their HITRUST and HIPAA audit |
Enabled strategic vision, scalability and reliability through Azure cloud roadmap |