Latest Articles

blog, GTKY

Getting to Know You: John McKenney

Welcome to another episode of our "Getting to Know You" series, where we explore the stories of amazing individuals joining the Genzeon...

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retail, Case Study, digital engineering, crm, salesforce

Centralized Community Portal for Enhanced Efficiency and Compliance

CASE STUDY The enterprise community portal increased efficiency and compliance for the workforce by centralizing communications and...

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Beyond Bots - Remote Selling & Conversational AI Chat

The hot thing in customer service? Businesses are utilizing talking computer programs to streamline customer questions and in return earn...

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blog, HIP One, data, medicare

Why is Maintaining Medicare Star Ratings Difficult for Payers?

Exploring healthcare star ratings is like figuring out a puzzle that keeps changing. It's about understanding the small details that affect...

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blog, healthcare, events, CHIME, vive

Renewed Excitement and Generating Value: Our Five Takeaways from ViVE2024

Billed as “where digital health execs go to do business,” the ViVE conferences are a great opportunity to actively listen to leaders from ...

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retail, Case Study, digital engineering, crm

Engaging Retail Customers with Intelligent Chatbots

CASE STUDY Our client faced challenges in managing a surge in customer queries, causing delays in response times and issue resolution,...

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blog, healthcare, interoperability, HIP One, data, digital engineering, payer

Medicare Star Ratings Explained and Their Financial Impact

Star ratings serve as a critical evaluation tool for healthcare payers and providers, significantly impacting both their reputation and...

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cloud, Azure, Case Study, digital engineering, maternal care

Digital Maternity & NICU Care Management Solution​

CASE STUDY In the highly specialized field of maternal and infant health, challenges are often centered around providing integrated and...

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blog, rodiroadtrip, makethedifference

Making the Difference: Empowering Technology Leaders in Evolving Times

The role of technology leaders has evolved beyond simply "keeping the lights on." They are now expected to be the driving force behind...

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Case Study, digital engineering, quality engineering, quality assurance

Next Gen QA Transformation | Genzeon Case Study

CASE STUDY Consolidated siloed testing, built automation center of excellence and achieved 30% cost reduction and 80% test automation,...

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intelligent automation, Case Study, digital engineering, center of excellence

Intelligent Automation Enterprise Enablement - Center of Excellence (COE)

CASE STUDY Transformed poorly instrumented manual processes into a future-proof digital enterprise - delivering over 27% productivity...

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cloud, interoperability, Case Study, digital engineering

Digital Transformation of ROI Business

CASE STUDY Digital disruption and interoperability regulations, such as the 21st Century CURES Act, are rapidly changing the ROI landscape

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Genzeon, HIP One, data extraction, human in the loop

Advancing Healthcare Connectivity with FHIR: HIP One Interoperability

Efficient and seamless flow of medical data across healthcare systems is crucial for healthcare providers to have a comprehensive view of a...

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healthcare, video, Webinar, AI, generative AI

Addressing Governance in Healthcare AI Adoption | Webinar

In this one hour webinar, moderator Harsh Singh, GM, Healthcare at Genzeon, speaks with Kali Durgampudi, industry CTO, and Prashant...

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healthcare, video, AI, generative AI, CHIME

Emerging Generative AI Use Cases for Healthcare | CHIME FF23 Session

Recorded at CHIME23 Fall Forum, moderated by Harsh Singh, GM of Healthcare, Genzeon.

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microfrontend, development, practice

MicroFrontend Architecture: Web Applications (Part Two)

If you missed part one of this series, please visit MicroFrontend Applications: Mobile Applications (Part One). While in that blog we...

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healthcare, video, Webinar, Genzeon, generative AI

Pragmatic and ROI-driven Strategies for Generative AI Initiatives in 2024

In this pre-recorded webinar, our speakers explore a pragmatic and ROI-driven approach to Gen AI initiatives in healthcare in 2024. Join...

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