How Genzeon Became a UiPath Healthcare Industry Partner in Hyperautomation

Contents:   Unique MixFocusApproachAccelerators

Genzeon started from humble beginnings in 2012, where like-minded technocrats from the EMR-universe came together. Fast-forward to 2024, Genzeon is an healthcare-exclusive platform and services provider with a singular mission: “Creating access and affordability solutions to prevent delays in healthcare."

The Genzeon Healthcare Event Team at ViVE 2024 with Russ Branzell, President and CEO of CHiME

Today, our clients include Fortune 500 and Global 2000 companies as well as exciting start-ups. We are strategic partners to over 75 US leading payer, provider, and healthtech companies driving innovation, business transformation, and healthcare-wide convergence. We play a deep and meaningful role in accelerating the hyperautomation journey through process and data lenses, driving sustainable value and helping improve outcomes across the healthcare ecosystem.

Our Unique Mix

When You Think Healthcare Data and Process, Think: Genzeon. NOW.

We deliver specialized solutions, services, and products that enable our clients to accelerate their hyperautomation journey. Our deep commitment to world-class quality and customer satisfaction drives all our client engagements, as evident in our >95% year-over-year renewal rate and industry-leading CSAT scores of >90%.

Our Focus

Delivering On Hyperscalers' Promises to Clients with Value

Genzeon exists at a unique intersection of data and process to create a meaningful impact in affordability and access to healthcare. The Genzeon Healthcare Trust Circle (figure 1) defines how we go to market and partner together: 

1. Technolgy Practices
2. Healthcare Segments
3. Mission Areas
4. Delivery

Figure 1: The Genzeon Healthcare Trust Circle, focused on second and third rings

1 - Technology Practices

1. Hyperautomation & Process Mining
2. AI & Data
3. Digital
4. Compliance & Privacy

2 - Healthcare Segments

Five defined segments Genzeon is making an impact on:

1. Payer, TPAs, and PBMs
2. Providers
3. Healthtech and Services
4. Life Sciences
5. Government

3 - Mission Areas

1. Clinical Operations Optimization
2. Health Access
3. Health Affordability
4. Drive Topline Revenue Growth
5. Improve Profitability and Manage Risk

4 - Delivery

Full-scale technology provider, delivering outcomes through IT services, platforms, and integrated partnerships

Our Hyperautomation Approach

With Healthcare, By Healthcare, For Healthcare

Genzeon is UiPath’s hyperautomation partner for all seasons (intelligent process automation, process mining, data, AI, GenAI, etc.) for healthcare payers, providers, and healthtech. 

Our End-to-End Hyperautomation Approach

Navigating the UiPath journey: Your healthcare industry partner from prospect to success through our unique four-phase UiPath Automation Journey aligned to client goals with Genzeon as the value partner:

Figure 2: Four phase UiPath Automation Journey

(1) Envision

Before UiPath sales, partner with prospects to focus on “Identify automation platform and create business case” 

(2) Launch

Typically, in 0-6 months post UiPath sales, work with clients to “Implement quick win automation and platform adoption"

(3) Thrive

Generally, during 6-18 months after sale, partner with UiPath to “Scale automation solutions delivered, and value created”

(4) Revive

Typically for clients with UiPath for more than 18+ months, a focus on delivering end-to-end automation with recurring value.

The graph above represents the typical healthcare organization’s journey to automation.  At Genzeon, our unique approach can help your organization accelerate the automation program maturity while identifying those use cases that will deliver high value.

End-to-end Hyperautomation Lifecycle Accelerators

Across all four phases, Genzeon has eight proprietary frameworks and assessments

1. Opportunity Discovery
2. Automation Capability Assessment
3. Enterprise-wide Automation Program Charter
4. Process Assessment and Prioritization
5. Automation Factory Playbook
6. Automation Factory Execution
7. Value Intelligence
8. Automation Implementation

Pre-Built AI Automations

A comprehensive foundation for healthcare payers/providers and their IT Operations team to find and orchestrate pre-built AI automation, visualize analytics, and gain valuable insights on performance, compliance and return on investment.

Here is a representative view of how Genzeon brings it all together:

Figure 3: Buying and Impact Centers

Figure 4: Genzeon Solution Kits by Audience

We are healthcare hyperautomation engineers. Start Now.

Please reach out to us at sales@genzeon.com